Research Project Uncovers $100,000 in Undisputed Chargebacks in the Pet Supply Category

The Problem

Optimize Listings

A national pet manufacturer has four sub-brands on top of the main brand with various levels of success on Amazon. The pet manufacturer wanted to know the full potential of the Amazon marketplace and how their team has performed over the last year.

Summary

  • Chargebacks $93,834 YTD
  • The majority of these chargebacks are the result of PO On-Time Accuracy, ASIN Accuracy, Oversized Cartons, and Content Labels with NO DISPUTES SUBMITTED!

The Solution

Product-focused content

Our first order was to conduct a Kickoff call to determine their pain points and what they hope to achieve from this research project.

Our kickoff call consisted of all critical decision-makers as well as a Bellavix Project Manager and Advertising Manager. It’s a 60-90 minute discovery call.

From that call we identified 3 major areas that the team wanted us to focus on during this audit:

  • Unauthorized Sellers/Ownership of Content
  • MAP Pricing
  • Advertising Performance.
pupy-collar-bowl

The Results

Discovered $100K in chargeback opportunities

We created an 80-page document addressing the needs from our kickoff call and additional findings and opportunities from our research.

Our analysis provided insights into Operations, Brand Protection and Customer Service, Organic Marketing, Selling Platforms, Advertising, and Recommendations.

Check out the Executive Summary

*Note: All business-specific information has been removed from the Executive Summary including logos, sub-brands, and business data.

Keep Up with Amazon and Walmart Seller News

One place where we can find all of the most updated information on everything Amazon and Walmart.

Sign up for our newsletter to keep up with the news and updates in the industry.

Need competitive insights or to catch the pulse on the market?

Submit an inquiry to connect with the BellaVix team today!

Scroll to Top